Patients can often feel intimidated by the financial aspect involved with receiving their treatment in the independent sector. Many worry that it will be a long, complicated process with unexpected bills. We're here to help guide you through our simple and transparent process so that there are no surprises.
If you are paying for your treatment with medical insurance, then it is important that you liaise closely with your insurance provider throughout the process. You should be aware of the terms and conditions of your policy and let us know if there are any limitations.
Mr Abu-Own works with the following private medical insurance providers:
When you attend Nuffield Health Ipswich hospital for treatment please make sure you bring the following:
Medical insurance registration documents
Completed claim form / proof of pre-authorisation by medical insurer.
Make sure that your claim form has been signed by your GP and if required by your insurance policy provider. In order to meet the admission requirements of many insurance companies, we may need you to provide the date when your symptoms first developed and the date you subsequently visited your GP. We understand that it's sometimes difficult to schedule an appropriate time to see your local GP, especially with long waiting times. You may wish to look into the Nuffield Health private GP service which offers a rapid access GP service if you don't want to wait.
Please note that if you do not have all of your insurance details with you when you first come into hospital for treatment, then you may be asked to settle your account in full before leaving.
We have an arrangement with many insurance companies which allows us to send your invoice directly to them. If you do however receive an invoice for treatment at the end of your stay, then you should forward this to your insurance company.
Mr Abu-Own is compliant with the schedule of fees of all major insurance companies. This means that you will not be charged any excess fees on account of Mr Abu-Own on top of what your insurance company pays. However, for procedures requiring anaesthesia, we can not be responsible for anaesthetists who do not comply with the fee structure. Mr Abu-Own requests a fee-compliant anaesthetist; but this cannot be guaranteed.
If you are funding your treatment yourself, you are entitled to self-refer without having to see your GP. However, Mr Abu-Own recommends that you get a referral from your GP first if possible.
We understand that it's sometimes difficult to schedule an appropriate time to see your local GP, especially with long waiting times. You may wish to look into the Nuffield Health private GP service which offers a rapid access GP service if you don't want to wait.
During your initial consultation, Mr Abu-Own will discuss your condition and treatment plan with you. Depending on your condition he may carry out a Doppler test or Duplex Ultrasound scan to help with diagnosis and recommend the best treatment; this is charged for separately.
Occasionally, you may need further investigations to be carried out in the imaging or other department. Subsequently, a further follow up appointment may be required to discuss the outcome and further management.
Once the initial assessment by Mr Abu-Own is completed, our partners at the Nuffield Health Ipswich booking office will offer you an all-inclusive price* for any procedure required. For peace of mind, this covers all of your treatment costs, including pre-assessment and aftercare, so that you don’t have to worry about unexpected bills.
If you're happy with your treatment plan and the all-inclusive procedure price and are ready to proceed, Mr Abu-Own's Secretary (Vicky Handy) will contact you to agree a date for the operation.
Nuffield Health will also arrange with you a convenient date for pre-assessment, usually 1-2 weeks prior to the treatment date. This includes an assessment of your general health and fitness for surgery by carrying out various tests and investigations.
Following the procedure, Mr Abu-Own routinely sees patients at least once for a follow-up outpatient appointment. This is included in the all-inclusive procedure price.
During the COVID-19 pandemic, there may be times where it may not be possible for Mr Abu-Own to have a consultation with you in person. Depending on current guidelines by Nuffield Health (which are continually subject to change) and your individual circumstances, it may be that Mr Abu-Own offers you a virtual consultation (phone or video). For self-funding patients, these are charged at a cheaper rate than face-to-face consultations. Please contact Mr Abu-Owns’ team for more information.
For futher information, please contact Ipswich Nuffield Bookings on 01473 279123 and ask to speak to the self-pay enquiry team. Alternatively, you can send us a message and we'll get back to you via your chosen contact method.
Personal Medical Loans
Getting access to the best possible healthcare may be more accessible than you think. You can get the treatment you need now and pay back later.
Nuffield Health recommend Chrysalis Finance as the ideal way to pay back the cost of your medical treatment. They are the only ethical provider who focus solely in the healthcare arena. You pay back over 6 or 10 interest-free monthly instalments at representative 0% APR with no added costs, deposits or admin fees. Longer term payment plans are available at 9.9% APR.**
For more information, please get in touch.
*Initial consultation(s), diagnostic scans/tests and investigations required to establish a diagnosis are not part of the procedure price. For more details, please see Nuffield Health's terms and conditions.
**Rates correct at time of publication: March 2020. Terms and conditions apply. We or Nuffield Health do not receive any commission for introducing customers to credit.